Refund policy

Return & Refund Policy

At Calmore Home, we carefully select products designed to make everyday spaces simpler and more organized.

Change-of-Mind Returns
Because we work with multiple fulfillment partners and products may ship from different locations, we do not accept returns or exchanges for change of mind, personal preference, or ordering the wrong product.

Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or materially different from what you ordered, please contact us within 7 days of delivery at support@calmorehome.com.

Please include:
- Your order number
- A brief description of the issue
- Clear photos or video showing the problem

After reviewing the information, we may offer an appropriate replacement, partial refund, or full refund depending on the circumstances.

Missing Orders
If tracking shows your order as delivered but you have not received it, please contact the carrier first and then contact us if further assistance is required.

Cancellations
Orders may only be cancelled before fulfillment begins. Once an order has entered processing or has been shipped, cancellation may no longer be possible.

Refund Processing
Approved refunds are issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

This policy does not limit any rights that cannot legally be excluded under applicable law.

Contact
support@calmorehome.com