DISTANCE SALES AGREEMENT
Last Updated: September 2026
This Distance Sales Agreement applies to purchases made through calmorehome.com.
1. SELLER
Trade Name: Calmore Home
Website: https://calmorehome.com
Email: support@calmorehome.com
Calmore Home operates as an online retailer serving customers in the United States.
2. CUSTOMER
The customer is the individual whose name, billing information, shipping address and contact details are provided during checkout.
3. SUBJECT OF THE AGREEMENT
This Agreement governs the online sale and delivery of products purchased through calmorehome.com.
The product name, quantity, price, applicable taxes, discounts, shipping details and total amount payable are displayed to the customer before the order is completed.
4. PRICING AND PAYMENT
All prices displayed on the store are in U.S. Dollars (USD), unless otherwise stated.
Payment must be successfully completed before an order can be processed.
Available payment methods are displayed during checkout.
5. ORDER CONFIRMATION
After an order is successfully placed, the customer will receive an electronic order confirmation using the contact information provided during checkout.
Calmore Home reserves the right to cancel or decline orders in cases including payment failure, suspected fraud, incorrect pricing, inventory errors or inability to fulfill the order.
6. SHIPPING AND DELIVERY
Calmore Home currently ships to customers within the United States.
Most products are processed within 1–3 business days.
Products fulfilled from U.S. locations are generally delivered within approximately 2–5 business days after processing.
Certain products may be fulfilled from international locations and may require approximately 6–14 business days for delivery.
Delivery times are estimates and may be affected by carriers, holidays, weather, customs or circumstances outside our reasonable control.
Current shipping information is available in our Shipping Policy.
7. RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, replacements and cancellations are governed by the Return & Refund Policy published on calmorehome.com.
Orders may only be cancelled before fulfillment has begun.
Damaged, defective or incorrect products should be reported within 7 days of delivery together with the order number and supporting photos or video.
Nothing in this Agreement limits consumer rights that cannot legally be waived.
8. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, dimensions and specifications are accurate.
Minor differences in color, appearance or packaging may occur due to screen settings, manufacturing variations or supplier updates.
9. CUSTOMER RESPONSIBILITIES
Customers are responsible for providing accurate contact, payment and delivery information.
Calmore Home cannot guarantee successful delivery when an incorrect or incomplete shipping address has been provided.
10. PRIVACY
Personal information collected during ordering and payment is processed in accordance with our Privacy Policy.
Information may also be processed by Shopify, payment providers, fulfillment partners and shipping carriers where necessary to complete an order.
11. ELECTRONIC ACCEPTANCE
By completing a purchase through calmorehome.com, the customer acknowledges that they have reviewed and accepted the applicable product information, pricing, shipping terms, Return & Refund Policy, Privacy Policy, Terms of Service and this Distance Sales Agreement.
12. CONTACT
For questions regarding this Agreement or an order:
Calmore Home
Website: https://calmorehome.com
Email: support@calmorehome.com